ARU-AICRM
Legal information

ARU-AI CRM Terms of Service

These terms govern business access to and use of ARU-AI CRM, a sales lead and customer communication service operated by LLP “Smart Tech Atyrau” in Kazakhstan.

Effective date: 29 August 2026

1. Business service

Authorized organizational use

ARU-AI CRM is intended for companies and their authorized employees. An organization is responsible for its workspace, users, connected business accounts, instructions, and lawful use of customer data. Users must provide accurate account information and protect their access credentials.

2. Integrations and customer contact

Use only with permission

An organization may connect third-party services, including advertising and messaging accounts, only when it is authorized to do so. It must contact leads only for the purpose for which the person submitted their information and comply with applicable consent, privacy, advertising, and communication requirements.

TikTok data is processed only for an advertiser account that has explicitly authorized the integration. ARU-AI CRM does not sell lead data or use it for unrelated advertising.

3. Acceptable use

Prohibited activity

Users may not access another organization's workspace, send unlawful or unsolicited communications, upload malicious content, interfere with the service, bypass access controls, misrepresent identity or authorization, or use the service in a way that violates third-party platform terms or applicable law.

4. Availability and changes

Operation of the service

We use reasonable efforts to keep the service available and secure, but uninterrupted operation cannot be guaranteed. Third-party integrations may change, be limited, or become unavailable. We may update the service and these terms as the product, legal requirements, or connected platforms change.

5. Suspension and termination

Access and data requests

Access may be suspended to protect the service, comply with law, respond to a platform restriction, investigate abuse, or address material non-compliance. Organizations may request termination or data assistance by contacting support. Data handling and deletion requests are described in the Privacy Policy.

6. Contact

Questions about these terms

Contact [email protected] for legal questions or [email protected] for technical support.